This is an IHRSA featured article, brought to you by ASF Payment Solutions. Today’s behavioral psychologists have identified a central paradox of internet culture: the more we’re connected by social media, the more we feel isolated. Social connectivity is immediate and on-demand, but it’s not galvanizing our communities. We’re a step removed, our dopamine receptors…
Colin Grant was destined to be a fitness entrepreneur. After moving to Hong Kong with his family at age 10, he played semi-professional tennis—in the Davis Cup, Junior Wimbledon, Junior U.S. Open, and Junior French Open. As a teen, he founded start-ups in the tennis, entertainment, and coffee businesses. In 2001, he cofounded the Pure…
It’s easy to blame member attrition on outside sources—maybe a boutique studio just opened up nearby, or perhaps your most popular group exercise instructor left. But, while those are legitimate obstacles, there are several factors causing members to leave your club that are well within your control. In this article, we dig into five reasons…